What Is an Automotive BDC?

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2025-08-13 04:57:56 -

An Automotive BDC is a dedicated department within a car dealership responsible for connecting potential buyers and service customers with the sales and service teams. It serves as a communication hub—managing inbound and outbound calls, emails, texts, chats, and even social media—to qualify leads, schedule appointments, and guide prospects throughout their buying or service...

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